To buy from our site is simple and fast:
- Register you putting in the 'special form of registration your information
- Select the desired products and add them to your shopping cart
- Complete the Checkout with the information and choose the payment method
Here are the payment methods currently guaranteed to complete the purchase:
- Payment by credit card: paying by credit card you can enjoy the protection and safety of the Paypal circuit,
and Stripe circuit without the need for recording and directly entering the card details into the "Checkout" form. Payments
with the following cards are accepted: POSTEPAY, VISA, VISA ELECTRON, MASTERCARD, AURA, AMERICAN EXPRESS.
The timing of crediting / reception are immediate.
- Payment by Paypal: Paypal is the immediate and safe payment method. By choosing to pay with Paypal
you will be automatically redirected to the PayPal site to complete the transaction. Paying with Paypal
you don’t have to wait for accreditation of money. The transaction is real time. This reduces the waiting time,
allowing faster receipt of the product purchased.
- Payment by Bank Transfer: In the order form you will find the coordinates to complete the purchase by bank transfer.
In this case the product will be shipped when the money will transfer to our bank account.
The crediting times vary from 24 to 72 working hours.
The invoice is issued only at the express request of the customer, by the release of the complete data of VAT or tax code.
Our products are shipped in Italy and abroad through our Express Couriers GLS and DHL.
Delivery times for most of Italy are 24h (working days), for Sardinia and remote destinations
the shipping times are approximately 48h. Saturday and Sunday are not considered useful days of delivery.
Argenteria MB does not assumes responsibility for any delays in transit during the shipping service.
After making the shipment you will receive an email from our Couriers with all the details on the package
and "tracking number", through which you can follow the real-time package.
For the EU countries the delivery times are different for each destination and range from a minimum of 1 to a maximum of 6 working days.
The customer must leave a fixed or mobile telephone number to communicate with our courier
who will contact you in case of problems to allow faster delivery.
Shipping is free throughout Italy. The additional cost of service for the insurance package are € 4,00.
For the other European Union countries, the shipping costs are:
-Germany, Austria, Belgium, Netherlands, Luxembourg, Switzerland: € 10.00
-France, Spain, United Kingdom, Greece, Slovenia, Hungary, Liechtenstein, Denmark, Croatia: € 14.00
-Bulgaria, Estonia, Lithuania, Latvia, Poland, Portugal, Czech Republic, Slovak Republic, Romania, Sweden, Turkey: € 20.00
-US And Canada: € 25.00
For the other countries there are specific costs.
The customer is entitled to cancel the contract as provided by law (D.Lgs.n ° 185/99 - Dlg.206/2005)
within 14 (fourteen) days from the date of delivery of the goods.
The customer can exercise the right of withdrawal if it meets these conditions:
- The products must not have been used.
- The packages must not show signs of wear.
- The product must be accompanied by the guarantee attached where required.
- The gift pack or gift kit will in no case be reimbursed.
How to make return
1. Send an email to firstname.lastname@example.org no later than 14 days after receipt of the goods, indicating the reasons for return.
2. The products must be returned intact, placed in their original packaging complete in all its parts (box, certificate, tag, warranty, etc.)
and with adequate external packaging carefully sealed.
3. The transport costs for returns are paid by the buyer.
You can ask for a refund or an exchange.
Exercising the right of withdrawal can choose from: replacement of the goods, cash refund, only with traceable methods;
reimbursement for the price of the product excluding the cost of shipping and will be made, within three days
from the receipt of returned goods, after integrity verification using the same payment method used by the buyer.
In all cases of returning goods, transport costs are borne by the customer (Art.67).
- In the event that due to promo or voucher the customer gets free shipping and then request the refund
for any reason that justifies the return, the total will still be refunded minus the sum of € 12.00 for the shipment of the product.
- Insert items being returned in a box or a well-sealed envelope and protected.
- The courier will already have the label with our shipping address and your reference, you do not need to write anything on the package.
The right of withdrawal is not:
- For the purchase of customized items for the client;
- For services already performed with the customer's consent prior to the deadline for exercising the withdrawal;
- With dealers and subject to VAT holders.
The personal information you provide are used to respond to your requests, process your orders,
send you discounts or promotions and give you access to specific information. You have the right to edit
and delete all your personal information on the "My Account."
The data controller is M.B. Argenti of Muscariello A. & C. s.a.s. - P. IVA 02596531216 - email email@example.com
The personal data given to it M.B. Argenti of Muscariello A. & C. s.a.s. are known only by those employees
within the corporate structure perform the activities necessary to the proper management of the relationship with the user,
in the context of the stated purposes. The data is not disclosed or sold to third parties.